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FAQ

If you have been involved in a motor vehicle accident, MyCrashMD can help answer the following questions:

Should I go to the Emergency Room?

If you are suffering from loss of consciousness, a broken or dislocated bone or uncontrolled excessive bleeding, call 911 immediately. These could be signs of a true medical emergency. If you are suffering from non-emergency symptoms such as: neck or back pain related to sore muscles or joints, minor cuts and bruising, feeling “shaken up” or if you simply want to speak with a primary care provider to have yourself checked out, a virtual consultation using MyCrashMD is designed for you. Often individuals will visit the ER after an accident,because they are unsure where to go. Emergency room visits often cost between $6,000-$7,000, and that’s without staying overnight! Consider using MyCrashMD if you are NOT in need of emergency medical attention. We can help point you in the right direction while addressing your concerns.

Do I need Medical Attention?

Our primary care providers including Medical Doctors,Doctors of Osteopathy, Advanced Registered Nurse Practitioners or Physician’s Assistants will evaluate your symptoms through an easy to use, convenient virtual consultation. You can consult with us from the accident scene using your smart phone or tablet if you are unsure if you should go to Emergency Room or call from the comfort of your home to discuss your symptoms. Our healthcare providers can help put you at ease after an accident and point you in the right direction if they believe further treatment or diagnostics are needed.

What if I need further evaluations or treatment?

If you require further treatment, diagnostic imaging or an in office consultation, MyCrashMD has created an affiliate network of qualified healthcare professionals throughout the Tampa Bay area that will provide continuation of care of your injuries, beyond the initial virtual encounter. For your convenience, you will be referred to an affiliate clinic that is close to home and all medical records from your initial consult will be safely provided to them.

What does it cost?

The mobile app download is FREE. If you have motor vehicle insurance, your medical expenses for doctor’s visits and treatment of your injuries are covered under your personal injury protection. MyCrashMD virtual consultations cost $49.99. This fee likely will be covered under your insurance at no cost to you! To ensure your consultation will be covered,we recommend that you obtain a claim number by contacting your car insurance company before you contact MyCrashMD.

What is PIP Coverage?

(Applies to accidents that occur in Florida) PIP stands for personal injury protection. In Florida, it is a REQUIRED element of your car insurance policy that is paid in your monthly premiums. PIP is often called “no fault” coverage because it pays for your medical related expenses up to $10,000 when you have been injured in a car accident, regardless of who is at fault.

Who is covered under my PIP policy?

Applies to accidents that occur in Florida.You, Your Partner/Relatives who live in your home. Certain passengers who do not own a vehicle and others who drive your car with your permission. Pedestrians and bicyclists are also covered if they are Florida residents.

Why call right away?

Currently, if you are involved in a motor vehicle accident in Florida, you only have 14 days to seek medical attention for injuries that may have occurred. The 14-day rule gives little time for injured parties to seek medical treatment. Often, people involved in a motor vehicle accident wait to seek medical attention. They assume their aches and pains will “go away with time.” If you wait longer than 14 days to seek a consultation with a healthcare provider, you will lose all of your PIP benefits. In order to make sure you have full access to your PIP benefits, it is important to contact MyCrashMD right away! A scheduled telemedicine consult with one of our convenient, qualified providers will begin the process of getting you the treatment you deserve while making sure it is not coming out of your pocket!




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